An Estrin Education, Inc. Company
Redefining Continuing Legal Education
   Managing the LitSupport and
Technology Professional

HR Skills, Workflow, Training and Organizational Development

Leader, manager, supervisor, team leader--attorney, LitSupport Manager, Practice Support Manager, Paralegal - no matter what your official title, you’re expected to get the job done through others. Managing Litigation Support and Technology professionals is relatively new to the law firm and new skills are often required. Management success depends upon your abilities as a coach, team builder, master delegator, time and project manager, employee motivator and disciplinarian. 

The job-within-the-job often expands to include managing staff. resolving conflicts, eliminating unacceptable behavior, hiring the best employees--and terminating when necessary, and more. Nobody said managing, leading and supervising would be easy, and whether you’ve been leading and managing for years, or you’re looking forward to that promotion into management, you’ll become your best with our tried-and-true techniques, strategies and “how-to’s” for management success.

How You Will Benefit

  • Understand leadership skills for technology professionals
  • Know when to manage and when to lead
  • Determine the best leadership style to generate results
  • Communicate your goals to your team
  • Learn to generate higher revenue for your firm
  • Develop a high-performance team
  • Understand the numbers that drive profitability
  • Use effective communication to motivate and coach
  • Train the firm when and how to use the department

Who Should Attend


Entry and seasoned managers; administrators, attorneys, paralegals, current and future Litigation Support Managers, e-Discovery specialists and managers, analysts, consultants, those in various levels of management, directors, and any other legal professional seeking to manage LitSupport, IT and other technology professionals in the law firm or in-house legal department. 

What You Will Learn

This intensive five-session training series combines proven techniques with peer interaction and insights from top managers to help you master the competencies of effective leadership.

Discover how to use your power, expertise and influence to achieve goals, build alliances across departments, establish strong working relationships and create passion in your department, team and organization.

Skills For Management

  • Assigning Projects & Projecting Workflow
  • Increasing Revenue by Teaching Attorneys to Delegate More Sophisticated Work  
  • Developing Your Leadership Styles: effectively delivering criticism and discipline for employee growth
  • Motivation & Morale: bring the best out of your employees
  • Fostering Teamwork
  • Driving Change with Ease and Acceptance
  • Creative Ways to Coach for Success
  • Developing Training Programs
HR Skills Interviewing & Hiring
  • Conducting In-dept interviews to Hire Outstanding Candidates
  • Salary Negotiations for a Win-win
  • Performance Reviews with Less Stress & Better Results
  • Leadership Skills
  • On-the-Job Writing
  • Improving Communication Through Corporate Storytelling
  • Secrets to Successful Employee Orientation 
  • Surviving the 10 Toughest Questions
                                            


































Financial Issues

  • Meeting and Creating Budgets
  • Establishing Billable Hours and Creating Profitability
  • Getting Your Team to Meet Billable Requirements
  • Purchasing Power and Your Role with Vendors
  • Going Back to the Well for More Dollars

Developing Smooth Running Departments

  • How to Motivate the Change-Resistant Employee
  • Re-engaging the Dis-engaged Employee
  • Building Teams
  • Utilization of Firm Resources
  • What to Do When You're Getting Minimum Performance
  • Initiation of Work-flow Systems
HR Skills Managing People

  • Dealing with Difficult Personalities (The Monster in the Corner Office)
  • Legally Terminate Employees: 10 Things You Must Know 
  • Program Review
  • 5 Steps to Training Programs That Work
  • Assigning Work Without Pushback



Financial Issues

  • Meeting and Creating Budgets
  • Establishing Billable Hours and Creating Profitability
  • Getting Your Team to Meet Billable Requirements
  • Purchasing Power and Your Role with Vendors
  • Going Back to the Well for More Dollars

Developing Smooth Running Paralegal Depts.

  • How to Motivate the Change-Resistant Employee
  • Re-engaging the Dis-engaged Employee
  • Building Teams
  • Utilization of Firm Resources
  • What to Do When You're Getting Minimum Performance
  • Initiation of Work-flow Systems
HR Skills Managing People

  • Dealing with Difficult Personalities (The Monster in the Corner Office)
  • Legally Terminate Employees: 10 Things You Must Know 
  • Program Review
  • 5 Steps to Training Programs That Work
  • Assigning Work Without Pushback

Your Faculty:

Chere Estrin
CEO, Paralegal Knowledge Institute and President and Co-Founding Member, Organization of Legal Professionals (OLP); author 10 books in the legal field, national seminar speaker, co-founding member International Practice Management (Paralegal) Association

Luci Hamilton
Executive Director for the Legal Industry/Speaker/Executive Committee Board Member; US National Committee for UN Women; Administrator and Consultant, HR Specialist

Kara Buzga
Paralegal Manager, Mayer Brown; Special Projects Manager, Milberg, LLP; Advisory Council, International Practice Management Association; Instructor, Organization of Legal Professionals

Pricing Options:
Online,onDemand 24/7 recordings (5) - Recordings are available for one year.

Paralegal Passport: $329
Paralegal Plus:       $349
Non-Member:         $359

Register NOW!

CLE approved - CA - 7.5 hrs. This course is sponsored by the Organization of Legal Professionals, a California Multiple Activity Provider. Please check with your state for eligibility. Classes are subject to cancellation or change. No refunds. May provide a substitute. For NALA or NFPA approval: Submit the certificate of attendance for approval at no charge.




                                                  

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